The healthcare credentialing process is time-consuming, frustrating, confusing, and done with scary frequency. Between figuring out what information you need to submit, and completing the same form for the fifth time this year, credentialing is a burden for most providers’ offices that deal with more than one health plan. With all the advances in technology, this highly manual process should be easier. So why isn’t it? Join Michelle Barry, our expert of health plan provider data management, Don Lee, president of Glide Health IT, and Shahid Shah, The Healthcare IT Guy, on Friday, 10/13 at 1pm ET for a discussion on the scary reality of healthcare credentialing and what processes and tech can remove the dread that looms around it. Knock on wood, throw some salt over your left shoulder, and avoid that black cat’s path on your way to chat with us!

As always, our tweetchat will be held in T1:A1 format with the following topics:

Q1: How is #healthcare credentialing currently done? How do you wish it was done? #AskAvaility

Q2: What are some common obstacles encountered in #healthcare credentialing? #AskAvaility 

Q3: How can practices and plans streamline #healthcare credentialing processes right now? #AskAvaility

Q4: How do some of the larger problems of #healthcare (lack of #interoperability, siloes, etc.) affect #credentialing? #AskAvaility

Q5: How can #HealthIT improve the #credentialing process? #AskAvaility

Q6: In a perfect world, what should the #healthcare credentialing process look like? How do we make this a reality? #AskAvaility

About the Host

Michelle Barry

Michelle Barry has spent 20 years in health information technology, following her passion for provider technology adoption and changing the way we exchange provider data. She worked on, recently celebrated her 10th year of X12N participation in setting healthcare EDI industry standards, and was appointed Secretary for the Provider Information Work Group for a two-year term.

Michelle holds an MBA with a concentration in health information technology and is ready to tackle another degree in healthcare data intelligence. She resides in Jacksonville, FL with her husband, John, an SGM in the Army Reserves, and is not willing to leave Florida, even after Hurricane Irma. Tweet to her at @CMichelleBarry.

Don Lee

Don Lee is an accomplished Health IT expert with a 20-year track record of driving value with technology. 

Don began his career as a custom software developer and eventually built and lead a team of more than 30 engineers. Later, he was the subject matter expert, product manager, and head of sales and marketing for a digital health startup that launched a SaaS platform focused on administrative simplification in healthcare.

Today, Don is President of Glide Health IT, LLC, a consulting firm that helps forward-looking organizations align their Health IT and business strategies. The firm specializes in business and product development with a focus on data aggregation, interoperability, analytics, and quality measurement. 

Don is also the founder, co-host, and executive producer of The #HCBiz Show!, a podcast dedicated to unraveling the business of healthcare. Take a moment to visit The HCBix blogconnect with Don on Linkedin, or Tweet to him at @dflee30.

Shahid Shah

Shahid Shah is an award-winning Government 2.0, Health IT, and medical device integration software expert with over 27 years of technology strategy, software engineering, entrepreneurship, speaking, and writing experience. Tweet to him at @ShahidNShah.

About the Moderator


Availity integrates and manages clinical, administrative, and financial data to fuel real-time coordination between providers, health plans, and patients in a growing value-based care environment. Facilitating over 7 million transactions daily, Availity’s ability to provide accurate, timely, and relevant information is vital to the financial success of its customers. You can find more information on Availity at or on Twitter @Availity.