The healthcare credentialing process is time-consuming, frustrating, confusing, and done with scary frequency. Between figuring out what information you need to submit, and completing the same form for the fifth time this year, credentialing is a burden for most providers’ offices that deal with more than one health plan. With all the advances in technology, this highly manual process should be easier. So why isn’t it? Join Michelle Barry, our expert of health plan provider data management, Don Lee, president of Glide Health IT, and Shahid Shah, The Healthcare IT Guy, on Friday, 10/13 at 1pm ET for a discussion on the scary reality of healthcare credentialing and what processes and tech can remove the dread that looms around it. Knock on wood, throw some salt over your left shoulder, and avoid that black cat’s path on your way to chat with us!

As always, our tweetchat will be held in T1:A1 format with the following topics:

Q1: How is #healthcare credentialing currently done? How do you wish it was done? #AskAvaility

Q2: What are some common obstacles encountered in #healthcare credentialing? #AskAvaility 

Q3: How can practices and plans streamline #healthcare credentialing processes right now? #AskAvaility

Q4: How do some of the larger problems of #healthcare (lack of #interoperability, siloes, etc.) affect #credentialing? #AskAvaility

Q5: How can #HealthIT improve the #credentialing process? #AskAvaility

Q6: In a perfect world, what should the #healthcare credentialing process look like? How do we make this a reality? #AskAvaility

About the Host

Matt Fisher

Matt is the chair of the Health Law Group at Mirick O’Connell, a law firm based in Worcester, MA. Matt focuses his practice on health law and all areas of corporate transactions. Matt’s health law practice includes advising clients on complying with requirements of HIPAA, the Stark Law, the Anti-Kickback Statute, and other federal and state regulations in the context of daily operations, contractual arrangements, and relationships. He is chair of the American Bar Association Health Law Section’s Business & Transactions Interest Group. Email: Twitter: @matt_r_fisher

Erika Ables

Erika Ables, senior compliance analyst at Availity, is a University of North Florida graduate with extensive knowledge in sales & marketing practices, HIPAA, and state and federal regulations. She has worked in the compliance field for nearly 10 years and has lived in Jacksonville, FL most of her life due to her love of warm weather. You can tweet to her at @Erika_Ethics

Shahid Shah

About the Moderator


Availity integrates and manages clinical, administrative, and financial data to fuel real-time coordination between providers, health plans, and patients in a growing value-based care environment. Facilitating over 7 million transactions daily, Availity’s ability to provide accurate, timely, and relevant information is vital to the financial success of its customers. You can find more information on Availity at or on Twitter @Availity.