Access to real-time coverage and financial information
Patient information changes often, and when you don’t have the most up-to-date clinical, demographic, or financial information, it can cause your denials to increase and affect your ability to collect from patients.
You can address many of these challenges with better access to real-time information. Your staff needs to be able to quickly check eligibility and benefits coverage, calculate the patient’s financial responsibility, and determine the propensity to pay. Additionally, having-up-to date information on patient demographics and insurance coverage helps prevent some of the more common causes of denied claims.
We can help your front-desk staff capture the information they need when they need it.