If it always feels like work, you're doing it wrong.
Availity has a thriving growth culture. We are a healthcare technology company that operates the most significant real-time information network, working collaboratively with health plans and providers to pursue efficient and straightforward solutions for a sustainable healthcare system. We know that our success is rooted in the tremendous talent of our associates. With an established corporate focus in communication, innovation, community, and customer service, Availity’s leadership works to promote and live these values every day.
Our Core Values
Commitment to the Best Results for our Customers: Whether serving internal or external customers, each of us has a responsibility to deliver solutions that provide value and produce results. We represent Availity in each of our customer interactions and it is vital to be ethical, professional, and proactive when supporting a clients’ business. Fixing root-cause issues, simplifying complexity, and consistently delivering high-quality performance will lead to Availity and individual success.
Open and Inclusive Dialogue: The best solutions come from gathering the diverse opinions of the right stakeholders in the right conversations, and keeping those stakeholders engaged and informed as a project evolves. Those stakeholders are accountable for helping you, and the larger group, succeed — there is no place in our culture for “turfism” or power plays. Listen to understand, verify your assumptions, own your attitude, and be open to different points-of-view. Our secret sauce is being agile, which means working collaboratively in cycles of creation, feedback, and iteration.
Trusted Relationships: Our customers’ trust is a powerful edge in the competitive healthcare IT landscape. Building rapport is a great first step to trust, but deeply-held trust is earned over time by demonstrating character, competence, and consistency. Customers describe Availity as ethical — our ability to maintain complicated business alliances depends on the trust we earn and our ability to solve customer problems. Employees describe Availity’s culture as one of respect — getting to know others and embracing diverse backgrounds and opinions opens avenues for connection and collaboration. Talking straight, acting with transparency, and righting wrongs are a few ways to build trusted relationships with customers and make Availity a fun place to work.
Customer-Inspired Innovation: With any group of creative and talented problem solvers, a mountain of great ideas must be culled and prioritized to ensure maximum impact and resource alignment. Availity’s guiding principles for pursuing innovation are whether a solution relieves pain points for customers, if customers will value a solution enough to pay for it, and whether a solution has broad, long-term commercial value.
You've made it this far, but you're still not 100% sure what Availity does.
The healthcare industry is complex; we're here to help you understand.
We Help Doctors Get Paid:
Availity is at the forefront of streamlining financial workflows for healthcare providers. In Revenue Cycle Management (RCM), our platform offers a suite of tools. These tools facilitate the seamless submission of claims, interpretation of remittance advice, and orchestration of various billing-related processes. Essentially, Availity ensures medical practices' fiscal health by optimizing the financial aspects of their operations.
Share Health Information Safely:
Availity serves as a conduit for secure health information exchange across different healthcare entities. Our platform fosters interoperability through Health Information Exchange (HIE), enabling healthcare stakeholders to share pertinent patient data. This collaborative approach enhances care coordination, contributing to a more cohesive and comprehensive healthcare delivery system.
Make Things Easy for Patients:
In the realm of patient interaction, Availity provides sophisticated solutions for patient access and engagement. These solutions encompass streamlined patient registration processes, efficient appointment scheduling tools, and an array of resources designed to elevate the overall patient experience. Availity is dedicated to enhancing the patient-provider relationship through innovative technological solutions.
Connect Doctors with Insurance Companies:
Availity is pivotal in facilitating communication between healthcare providers and insurance payers. Our "Payer Solutions" arm is instrumental in tasks like eligibility verification, claims processing, and more. By acting as a liaison between these two essential components of the healthcare ecosystem, Availity optimizes administrative functions, ensuring a smoother and more efficient operation.
Keep Information About Doctors Updated:
One of the foundational elements of effective healthcare transactions is accurate and up-to-date provider information. Availity's Provider Data Management tools address this critical aspect by maintaining precise provider details. This commitment to data accuracy enhances the reliability of the healthcare network and contributes to the efficiency of various healthcare processes.
In essence, Availity's multifaceted approach encompasses financial acumen, technological integration, patient-centric solutions, and effective collaboration within the intricate web of healthcare delivery. This comprehensive suite of services positions Availity as a cornerstone in the evolving healthcare management landscape.
We're "Great Place to Work" Certified
Recognized as one of Achievers 50 Most Engaged Workplaces™ and certified as a Great Place to Work since 2020, Availity promotes an atmosphere of open dialogue, challenging work, inclusion, and recognition, and it shows in our Glassdoor results. Here's what some of our employees said:
“One of the best employers I have ever worked for. Incredible culture and work life balance that starts from the top down. Innovative and truly cares about its clients.” – Glassdoor Review, August 2023
“Up to this point, my experience in this position has been nothing short of amazing! Availity boasts incredible benefits, and the harmony between work and personal life is exceptional.” – Glassdoor Review, August 2023
“The interview process was efficient and the timeline was short. This made a great first impression for me. Initial onboarding (equipment, learning about the organization) was also very well run, and I was up and running by noon on my first day. I was assigned an onboarding buddy to help answer all of those questions that come up when you are new. The culture is refreshing. Executive leadership meets with the entire organization frequently, along with department and team meetings where we learn more about the vision and mission of the organization, and how/where we fit.” – Glassdoor Review, April 2023
Join Our Team!
Availity is a diverse group of people whose talent, curiosity, and passion steer us to build innovative solutions in healthcare information technology. If you’re driven, creative, and collaborative, we want to hear from you. Click here to view open positions.
Join our Availity India team!
Our associates in Bangalore, India are developing cutting edge revenue cycle solutions and supporting our BPO business. We are looking for talented developers and customer support professionals in the region. If you want to be part of a team that’s transforming healthcare, learn more about our open positions.