High-deductible health plans, millennials, and other factors contribute to the current shift towards healthcare consumerism. With this in mind, providers need to be fast, efficient, accurate, and friendly from the first point of patient contact. Join us Friday, 5/12 at 1pm ET for our #AskAvaility tweetchat on Provider Front-End Workflows where our VP of Authorizations, Mohammed Ahmed (@elpmma) and the Master of Workflow, Charles Webster (@wareFLO), will discuss how providers can streamline their front-end processes to stay current in an increasingly competitive industry and increase revenue. If there’s one tweetchat on Provider Front-End Workflow you attend on Friday, 5/12, THIS SHOULD BE IT! See you in the Twittersphere!

As always, our tweetchat will be held in T1:A1 format with the following topics:

T1: Why are efficient front-end processes so important in today’s healthcare market? #AskAvaility

T2: What are some challenges healthcare orgs face with manual front-end processes? #AskAvaility

T3: How do inefficient front-end workflows contribute to provider pain points like denials and collections? #AskAvaility

T4: How do front-end workflows affect patient experience? #AskAvaility

T5: What are some ways to enhance patient experience through changing front-end workflows? #AskAvaility

T6: Where do we start to improve front-end workflows? #AskAvaility

 Bring your comments, questions, ideas, and best gif game to the chat and be sure to tag #AskAvaility. You can also tweet your thoughts to the hosts at @elpmma, @wareFLO, and @Availity.

About the Host

Chuck Webster

Chuck Webster, MD, MSIE, MSIS has degrees in Accountancy, Industrial Engineering, Intelligent Systems, and Medicine (from the University of Chicago). He's the ex-CMIO for a three-time HIMSS Davies Award-winning pediatric EHR. Dr. Webster currently services as CMIMO (Chief Medical Informatics Marketing Officer) for workflow technology in healthcare. Chuck is a ceaseless evangelist for process-aware technologies in healthcare, including workflow management systems, Business Process Management, and dynamic and adaptive case management. Chuck tweets from @wareFLO and blogs at www.chuckwebster.com.

Mohammed Ahmed

Mohammed Ahmed is a serial healthcare entrepreneur focused on understanding end-user pain points and developing high quality, cost efficient solutions. He’s the ex-CEO of FORE Support Services, which solved the prior authorization pain point via automation. He can be contacted at mohammed.ahmed@availity.com.

About the Moderator


Availity integrates and manages clinical, administrative, and financial data to fuel real-time coordination between providers, health plans, and patients in a growing value-based care environment. Facilitating over 7 million transactions daily, Availity’s ability to provide accurate, timely, and relevant information is vital to the financial success of its customers. You can find more information on Availity at www.availity.com or on Twitter @Availity.