Availity Blog

Availity Blog

Actionable insights for medical business professionals

In our latest vlog series, Mohammed Ahmed, Availity’s Vice President of Authorizations Sales Enablement, provides insight into the key features and functions you should look for in an automated authorization solution.

Join us Friday, 8/11 at 1pm ET for our tweetchat, Patient as the New Payer – Patient Payments, featuring TSYS’s Director of Relationship Management, Ben Buchanan (@benbuchanan28), and our own Principal of Payment Solutions, Sean Kilpatrick (@spkilpatrick), as we discuss the why and how of assessing, capturing, and collecting patient payments in our new healthcare world.

Two things health plans and providers can agree on are the importance of improving patient satisfaction and lowering administrative costs. They also know that increased communication and collaboration are necessary to achieve these goals. The challenge is that neither health plans nor providers have made improving communication a business priority.

Join us Friday, 7/14 at 1pm ET for our tweetchat, The (Continued) Case for Interoperability, featuring our own Platform Solutions Architect, David Quickstad (@DQuickstad), and the CTO of HL7, Wayne Kubick (@WayneKubick), as we discuss how interoperability has become increasingly important in healthcare.

Understanding the needs of customers is paramount to any business’s success. And for Availity, a long-time, trusted intermediary between health plans and providers, understanding and appeasing both segments of the healthcare market has its challenges. Despite the development of integrated digital tools and improved processes and workflows, the relationship between these healthcare stakeholders is historically influenced by friction—even though both recognize a need to work together.

During this 2017 transition reporting year for MACRA, the requirements might feel overwhelming, but it’s important to put things into perspective. One of the most important thing you can do right now is to look at your quality measures and your clinical documentation activities and see where you can make improvements. The following are three things to keep in mind.

Elizabeth Woodcock, a leading expert on medical practice operations, is on a mission to help the healthcare industry improve the patient experience. In conjunction with the Availity Learning Center, she created a new on-demand training series, The Patient Relations Superstar, which launches this month.