Availity Blog

Availity Blog

Actionable insights for medical business professionals

Availity helps healthcare providers and health plans connect, making it easier to share clinical, financial, and administrative information. We value your business and respect the security of your patient data, which is why we’re introducing additional authentication measures.

We may never completely eliminate denials, but there are ways to proactively prevent them, particularly recurring denials caused by your claim workflow. From small practices to large Epic health systems, we see a surge in customers working to dramatically reduce error rates, improve cash flow, and reduce write-offs.

Even in the most technology-savvy provider offices, there may be lingering paper-based manual processes eating away at your bottom line. Perhaps you work with a payer that only accepts paper forms for secondary or Worker’s Comp claims. Or maybe your business requires regular printing and faxing of documentation to support your electronic claims.

Countless businesses and healthcare organizations miss out on their portion of available settlement proceeds each year. On average, only about 20% of eligible entities collect their share of any given settlement fund. In many cases, the proceeds represent a significant amount that is added right to your bottom line. While settlements vary, one constant is that a claim must be submitted in order to collect any money. This is where a Settlement Recovery Service can help.

In a recent webinar, we discussed the importance of patient satisfaction and how it can impact the revenue of your practice. Understanding patient satisfaction is valuable for providers who want their patients to keep coming back. Here’s how practitioners can keep retention high and ultimately grow their practice.

In a recent webinar TSYS coordinated with Availity, we discussed the importance of understanding today’s patients and their unique expectations. This understanding is measured by patient satisfaction, which gives providers valuable insights into the effectiveness of their care. Increasing patient satisfaction has become a major initiative for practitioners because it’s directly linked to patient retention. Here are the 5 components of improving patient satisfaction at your dental practice.

A key to patient engagement is keeping your clients as informed as possible about their options for treatment, medications, recovery, and all other aspects of the healthcare system. A practice that is fully engaged with their patients works more efficiently, from setting up follow-up visits to receiving electronic reminders about appointments, and this personalized engagement is now expected. Digital communication is not something you can disregard—patients want personalization and the ability to speak to their health practitioner on the platforms they us

There’s a fun phrase about dental practices: “When the front office hums, the back-office dances.” How does the front office hum? Let me paint you the picture—the front office staff is answering phones, greeting patients who walk in, and working their daily schedule.

“Inform before you perform.” Does your office have a written financial policy? If not, you should. This policy should be presented to and signed by all patients, especially at the time of their first appointment. This sets the ground rules. Keep a copy of the signed document in their patient records. Your financial policy should include all payment options and treatment should not commence until the payment arrangements are settled. A successful policy is one that is clearly presented and consistently enforced.

The General Data Protection Regulation (GDPR) governs the privacy and security of personal data collected from the European market, effective May, 2018. Outside of the European Union (EU) and the European Economic Area (EEA), it only applies to those processing personal data of EU/EEA subjects for the purposes of offering goods or services or monitoring subjects’ behavior in the EU/EEA, but the law has had a major impact worldwide. While the primary objective of GDPR is to increase the protection and privacy of individuals’ data, it has produced a host of unintended privacy consequences, including its effect on ICANN and the WHOIS database.