Availity Patient Access for Hospitals and Health Systems
Patient Access

Improve your hospital's patient collections and registration process

Availity’s Patient Access solution gives your employees access to real-time patient data, allowing your front-desk staff to accurately resolve patient collections at the beginning of the revenue cycle. Our solution streamlines the patient collections workflow process from the moment a patient checks in to the time that the claim is paid.


  • Automated workflow reduces the time spent on complex manual processes, freeing employees to focus on the patient.
  • Customized scripting delivers real-time, responsive communication prompts that guide your staff through payment scenarios.
  • Propensity to pay uses demographic data combined with household income, net worth, and other financial indicators to predict a patient’s capacity to pay.
  • Insurance verification and medical necessity delivers up-to-date coverage and benefit information and cost estimates so you can collect co-pays.

More Features

  • Address and identity verification allows you to verify critical billing information, using only the patient’s name and address.
  • Contract calculator estimates the appropriate patient financial responsibility at the point of service, based on the facility’s contractual terms with payers.
  • Financial assistance uses federal poverty guidelines in conjunction with the patient’s income information to determine the need for financial assistance.
  • Payment processing allows you to accept patient payments via cash, check, and credit or debit card.
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See how Patient Access helps you improve upfront processes—from registration to patient collection.
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