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Dr. Hannah Alphs Jackson Highlights the Future of Healthcare in Authority Magazine

Hannah Alphs Jackson, MD, MHSA, Chief Medical Officer of Availity, recently participated in Authority Magazine’s “Health Tech” series focused on how technology can impact overall wellness. In the interview, Hannah shares how her experiences as a physician, healthcare administrator, and health tech leader have shaped her perspective on reducing administrative complexity. She discusses the role of interoperability, automation, and responsible AI in helping payers and providers work more effectively together while keeping patient care at the center of innovation.

The interview explores:
  • How disconnected information, fragmented workflows, and administrative burden create friction across healthcare, and why reducing that complexity is essential to improving patient outcomes and provider experiences.
  • Why technology is most effective when it supports real-world workflows, delivers actionable information, and aligns with the needs of the people using it.
  • How interoperability, automation, and AI can help streamline healthcare operations while preserving the human judgment, empathy, and accountability that remain critical to care delivery.

Read the full interview here.