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Real-time letter delivery with digital correspondence

Availity helps health plans transition from costly, manual processes to digital solutions that improve payer-provider collaboration. Digital Correspondence Hub offers real-time digital delivery of payer-provider letters, helping your health plan: provider letters, helping your health plan reduce costs and get information to providers more quickly.

Availity - Digital Correspondence Postage

Reduce print and postage costs

By one health plan’s estimate, it spends around $100 million on mail delivery expenses. Eliminating or reducing the number of letters mailed to providers each year can drive significant cost savings and reduce the administrative backlog caused by delayed delivery.

 
Availity - Digital Correspondence Postage

Reduce print and postage costs

By one health plan’s estimate, it spends around $100 million on mail delivery expenses. Eliminating or reducing the number of letters mailed to providers each year can drive significant cost savings and reduce the administrative backlog caused by delayed delivery.

Get visibility into when letters are delivered and opened

When sending provider letters through the U.S. Postal Service, it’s challenging to confirm delivery unless you opt for more expensive tracking options. With Digital Correspondence Hub, you can easily see when the letter is received, when and whether it was opened, and if it was forwarded.

Availity - Digital Correspondence Letter
 
Availity - Digital Correspondence Letter

Get visibility into when letters are delivered and opened

When sending provider letters through the U.S. Postal Service, it’s challenging to confirm delivery unless you opt for more expensive tracking options. With Digital Correspondence Hub, you can easily see when the letter is received, when and whether it was opened, and if it was forwarded.

Availity - Digital Correspondence Implementation

Implement multiple letter types

Digital Correspondence Hub is built on a universal API protocol, which means it can support many different types of provider letters, including:

  • Authorization letters
  • Claim determination letters
  • Cost containment letters
  • Regulatory communications
 
Availity - Digital Correspondence Implementation

Implement multiple letter types

Digital Correspondence Hub is built on a universal API protocol, which means it can support many different types of provider letters, including:

  • Authorization letters
  • Claim determination letters
  • Cost containment letters
  • Regulatory communications

Fill out the form below to learn more about Digital Correspondence Hub.

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