Meet the Availity senior leadership team

Russ Thomas - Availity Chief Executive Officer

Russ Thomas

Chief Executive Officer

Russ Thomas is the Chief Executive Officer of Availity. His vision helped to diversify Availity’s solutions and grow its customer base, creating the foundation for the expansive Availity network that exists today. Combined, the enterprise now delivers healthcare business solutions to a growing network that connects more than 1,000,000 physicians and allied care providers, 2,700 hospitals, and more than 600 technology partners with health plans nationwide. Under Thomas’s leadership, Availity is leading the charge in provider engagement and empowering health care professionals to improve results.

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Melissa Boyle

Melissa Boyle

Vice President of Digital – Cloud Migration

Melissa Boyle is Vice President of Digital – Cloud Migration, bringing 20 years of experience to lead Availity’s digital & cloud strategy.

Joining Availity in 2018 to lead a product engineering transformation, her role has since expanded to overseeing Availity’s digital & cloud Strategy where she is responsible for bringing Availity to the cloud and reimagining how we build products, while continuing to understand how best to adopt digital technology capabilities from healthcare and other industries

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Jeff Chester - Availity Senior Vice President and Chief Revenue Officer

Jeff Chester

Senior Vice President and Chief Revenue Officer

Jeff Chester is Senior Vice President and Chief Revenue Officer for Availity and has responsibility for leadership and direction of the Availity sales organization.

Prior to joining Availity in 2010, Jeff served as Vice President and General Manager of Sales for GE Healthcare IT Clinical Business Solutions, a $1.4 billion division of General Electric.

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Damien Creavin

Chief Technology Officer

Damien Creavin is Chief Technology Officer for Availity, overseeing technology strategy and operations, platform development, and information security.

Damien joined Availity in 2018 and brings more than 20 years of diverse IT leadership experience in healthcare, media, and electronics. Most recently as Senior Vice President, CIO, and CTO of healthcare analytics company Cotiviti, Damien was responsible for IT strategy, architecture, technology operations, and product engineering, and was a key part of the leadership team that successfully executed Cotiviti’s 2016 IPO.

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Greg Dumont - Availity Vice President of Infrastructure and Technology Operations

Greg Dumont

Vice President of Infrastructure and Technology Operations

Greg Dumont is Vice President of Infrastructure and Technology Operations, bringing over 20 years of experience to lead Availity’s infrastructure and technology operations Cloud strategy.

Before joining Availity in 2019, Greg was Vice President, Technology with Nielsen, where he helped define and execute Nielsen’s Cloud strategy, moving significant workloads to Amazon Web Services and Azure while creating standards and driving transformation through automation. Greg led the Cloud Center of Excellence for all of Nielsen, helped define and create their Cloud Operations organization, and led Cloud due diligence for new acquisitions. Greg brings a strong focus on cost leadership and operational excellence, but his real passion is people. He has played a significant role in Nielsen’s Emerging Leaders and Emerging Technologists Program managing and mentoring numerous early-career associates.

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Nate Eastman

Chief Financial Officer

Nate Eastman is Chief Financial Officer (CFO) managing all aspects of the company’s finance and accounting operations.

Eastman joined Availity in 2014 and brings more than 16 years of financial leadership, and has a history of excellence as a strategic business partner in high growth, complex business environments.

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Terry Goertz

Terry Goertz

Chief of Staff

Terry Goertz serves as Chief of Staff to the CEO, where he is responsible for leading Availity’s strategic planning process from enterprise-level product strategy, discipline and roadmap alignment to M&A administration. Terry also manages Availity’s corporate operational cadence, Board preparation and alignment, and leads special projects as needed.

Before joining Availity, Terry held leadership roles as Director Provider Innovation, Director of Enterprise Architecture, Vice President of Software Development and Chief Executive Officer at companies ranging from startup to Fortune 100.

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Chris Harber - Vice President of Health Plant Operations

Chris Harber

Vice President of Health Plan Operations

Chris Harber is the Vice President of Health Plan Operations at Availity, where he oversees the risk and quality product portfolio, clinical strategy, and daily operations for the health plan line of business.

Before joining Availity, Chris was COO at TriZetto Provider Solutions, responsible for payer and provider account management, business intelligence, sales operations, technical support, enrollment, and channel partner management. Chris was part of the executive team that was instrumental in Cognizant’s acquisition of TriZetto.

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Scott Herbst - Availity Senior Vice President and General Manager of Provider Solutions

Scott Herbst

Senior Vice President and General Manager of Provider Solutions

Scott Herbst is Senior Vice President and General Manager of Provider Solutions, leading Availity’s provider services groups and the partnership/vendor programs. Additionally, he was responsible for leading much of the integration between RealMed and Availity.

Scott joined RealMed in 1999 and held various leadership roles at RealMed, including General Counsel and Senior Vice President of Sales and Support.

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Justin Hesterlee - Availity Vice President of Financial Planning and Analysis

Justin Hesterlee

Vice President of Financial Planning and Analysis

Justin Hesterlee is Vice President of Financial Planning and Analysis for Availity, where he manages the company’s financial strategy, including financial planning, budgeting, reporting, and decision support analysis.

Justin joined Availity in 2015 after serving as Senior Director of Strategic Planning and Capital for Southeastern Grocers. In this role, he was responsible for managing the corporate strategic planning process and overseeing execution activities, which involved several merger and acquisitions, as well as a large rebranding initiative. He also served as the company’s Director of Financial Planning and Analysis for Merchandising & Marketing.

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Catherine Hora Anderson

Catherine Hora Anderson

SVP Legal & Regulatory Affairs

Catherine Hora Anderson is Senior Vice President, Legal & Regulatory Affairs & General Counsel where she leads Availity’s compliance, audit, and legal teams.

Catherine brings more than 15 years of legal and business experience to Availity’s Senior Leadership Team. She spent 8 years as a Senior Associate at Alston & Bird LLP in Atlanta, Georgia before joining McKesson Technologies as Chief Counsel in 2010. Catherine held a number of leadership positions while at McKesson and served as Vice President & Chief Compliance Officer, Physician Practice Solutions from 2011-2013. 

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Jack Hunt - Availity Vice President of Gateway Platform

Jack Hunt

Vice President of Gateway Platform

Jack Hunt is Vice President of Gateway Platform where he manages architecture, information management, enterprise development, project management, and quality assurance teams.

Jack is responsible for ensuring the Availity gateway meets emerging customer needs, while leveraging economies of scale to reduce costs and accelerate growth. He is also responsible for setting and maintaining the vision for Availity’s strategic architecture, and ensuring adherence to the principles of agile software development methods.

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Paul Joiner - Availity Chief Product Officer

Paul Joiner

Senior Vice President and General Manager, Health Plan Business

Paul Joiner is Senior Vice President and General Manager, Health Plan. A member of the executive team, Paul manages all aspects of the health plan line of business P&L, product portfolio, product development, call center operations, and account/alliance management. Paul also served for two years as Availity's Chief Product Officer.

Prior to joining Availity, Paul was responsible for client engagement and business development activities across the customer life cycle as Vice President of Client Engagement with Xerox Midas +.

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Frank Manzella

Frank Manzella

Senior Vice President of Corporate Development

Frank Manzella is Availity’s Senior Vice President of Corporate Development. He brings more than 20 years’ experience as a healthcare executive and investor. Frank joined Availity in 2019 to provide critical insights and guidance for potential corporate acquisitions and integrate those businesses and solutions into Availity’s overall growth strategy.

Frank has a distinguished career in business development for healthcare technology, having executed over $20 billion in transactions throughout his career. Before joining Availity, Frank served as Chief Development Officer at Press Ganey Associates and Senior Vice President of Corporate Development for Change Healthcare.

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Jessica Micciche

Jessica Micciche

Senior Vice President and Chief Human Resources Officer

Jessica Micciche is Senior Vice President and Chief Human Resources Officer, ensuring Availity’s people strategy aligns with its business and growth strategy. She will be responsible for all aspects of human resources, including culture, talent management, leadership, human capital analytics, compensation, and benefits.

Jessica started her career in Sales in the Commercial Real Estate and Telecom Industries. While at Cable & Wireless, she led sales operations for the prepaid phone card division before becoming a quota-carrying Account Representative.

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Molly Miles - Availity Vice President Marketing

Molly Miles

Vice President, Marketing

Molly Miles is Availity’s Vice President of Marketing, where she is responsible for the strategic direction of the company’s marketing department, which includes marketing research and corporate communications, and the Availity Learning Center. She joined Availity in April, 2015.

A seasoned marketing professional with a passion for digital and content marketing, Molly has been leading high-performing marketing teams for more than 17 years. Her first leadership role was with McKesson as a marketing communications manager, where she drove significant revenue gains for two market-leading services.

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Mary Anne Orenchuk - Availity Vice President of Platform Solutions and Health Plan Operations

Mary Anne Orenchuk

Vice President of User Experience & Platform Solutions

Mary Anne Orenchuk is Vice President of User Experience & Platform Solutions, leading a team that includes the provider engagement portal and supporting product solutions and designs. With a focus on user experience, Mary Anne helps health plans and providers collaborate and problem solve in real-time through intelligent workflows and messaging.

She brings to Availity more than 20 years’ experience in information technology, product and operations in both health care and the financial services industries. Mary Anne was a leader of the initial team that launched Availity in 2001 with Florida Blue and Humana.

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Chad Pester

Chad Pester

Vice President, Data and Analytics

Chad Pester joined Availity in 2019 as Vice President, Data and Analytics, where he is responsible for shaping data vision and strategy in anticipation of a world where deep learning, machine learning, and AI will emerge as table stakes in healthcare. This includes a product-centric approach to ensure enterprise data and processes are curated and mined to meet the needs of the company’s business lines and stakeholders.

Chad brings two decades of global professional experience from Nielsen, Citi, and General Electric, with startup experience in the late 1990s. His great passion is using advanced technology to ignite opportunities with data and analytics. His leadership model applies emphasis on talent development and multiplication, especially with emerging leaders, early in their careers.

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Justin Threet

Justin Threet

Vice President and Corporate Controller

Justin Threet is Vice President and Corporate Controller at Availity where he manages the company’s accounting processes, tax planning and compliance, technical accounting and financial reporting.

Prior to joining Availity, Justin served in the audit practices of Ernst & Young, LLP and BDO USA, LLP where he assumed roles with increasing responsibility and developed an extensive knowledge and practical application of generally accepted accounting principle and taxation.

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Jason Wallis

Jason Wallis

Vice President, Payer Solutions

Jason Wallis is Vice President of Payer Solutions for Availity where he is responsible for leading product vision and development strategy for the health plan line of business.

Before joining Availity in 2018, Jason served as Senior Vice President, Data and Network Operations with Experian Health overseeing the organization’s clearinghouse and data strategy. Through technology and process improvements, Jason led initiatives to reduce costs and improve data quality, providing richer, value-added content to clients. Jason also served at a leadership capacity for Experian Health’s Patient Access and Content Network business units, where he provided strategic and technical insight to drive product development and sales.

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