On this journey to value-based care, providers and health plans agree that collaboration is critical to their success. But significant investments in proprietary IT systems over time—for payers and providers—have resulted in highly fragmented systems that stifle collaboration and drive up administrative costs. At almost $0.15 per dollar, the cost of administrative waste in healthcare today would cripple most other industries.

To learn more about the state of health plan and provider collaboration and its correlation to administrative waste, Availity conducted an original research study. More than 40 health plans and 400 practice- and facility-based providers participated, indicating where technology might improve collaboration the most.

Here are a few highlights from the study.

With many health plans dissatisfied with their current IT systems (and the level of their provider engagement), and 43 percent of providers interested in multi-payer workflow solutions, there is strong evidence to challenge the cost of maintaining existing fragmented IT systems. Opportunities exist around collaboration on multi-payer and multi-provider, workflow-driven solutions.

Download your copy of our latest original research study, The State of Payer-Provider Collaboration.