CMS has identified three drivers of directory deficiencies: group vs. provider-level data, lack of internal audits, and reliance on provider-led notifications. We've outlined these issues in the below infographic.
The problem of inaccurate provider data can’t fully be addressed until both health plans and providers address the underlying trust issues that stand in the way of transparency. Availity is committed to helping improve collaboration between health plans and providers. You can learn more about our efforts with provider data management or read our white paper on why provider data is such an important topic in U.S. healthcare.